Fortune 100 Success Story
- Situation
Release Management office (RMO) of the IT department of the world’s leading technology infrastructure manufacturer was spending inordinate amount of time, cost and risk to orchestrate a company-wide release planning, testing, go-live & normalization - Challenge
Customer searched across various enterprise application vendors for an off-the-shelf solution but found none. They decided to initially custom build using Tier 1 SIs but could not create the necessary functionality, flexibility & scale - Solution
TekOptimize delivered Xenon ERMTM with enterprise grade functionality, configurability & scalability. With its strong Oracle back-end, Xenon provides flexibility and scalability required for a Fortune 100 with over 3000 users world-wide. Over the last 3 years Xenon has substantially increased the scope, frequency and consistency of the customer's release management capability while reducing complexity in go live resulting in 8X improvement in overall productivity. - Results
4-8X increase in productivity going from 2 major annual releases to 8-15 every quarter. Improved process consistency, quality, communication & coordination while creating real virtualization of teams globally
Fortune 100, Director of RMO speaks
TekOptimize’s ERM solution, Xenon has substantially increased the scope, frequency and consistency of our release management capability while reducing complexity as we go live on several mission critical applications supporting our business units worldwide. We are simply doing more with less. We are finally beyond what had become unsustainable level of detail in project planning & execution.
Specifically, we have seen 4-8X increase in our productivity — from doing 2 major annual releases to 8-15 every quarter while improving process consistency, quality and overall communication & coordination. We are now able to combine what was formerly disparate information in Excel and Word documents. We also find that Xenon substantially mitigates project risks from delays while enabling real virtualization of teams that remain coordinated 24x7 across the globe.
Xenon is a tool that drives process governance at a portfolio level with much ease allowing transition planning and execution of mission critical applications supported by our 3000 people worldwide IT organization.
Needless to say I am ecstatic on the kind of ROI delivered and look forward to seeing other IT departments benefit like we have in the last year.
